Privacy Policy

We may collect the following types of information:

• Personal Information: Name, business name, email address, phone number, and postal/city information you provide when signing up or contacting us.
• Business Information: Your Google Business Profile link and customer contact lists you provide to operate the review automation service.
• Usage Data: Pages visited, time spent on site, referring URLs, browser type, and device information collected automatically.
• Communications: Any messages, feedback, or support requests you send us.

We use the information we collect to:

• Provide, operate, and improve our review automation services
• Send automated review request SMS and email messages to your customers on your behalf
• Communicate with you about your account, billing, and service updates
• Send promotional or marketing communications (you may opt out at any time)
• Comply with legal obligations under Canadian law, including CASL
• Prevent fraud and ensure the security of our platform

If you opt in to SMS communications, we may send you service updates, reminders, and promotional messages. Message and data rates may apply. You can opt out at any time by replying STOP to any SMS message or contacting us directly. We comply with all applicable Canadian anti-spam legislation (CASL).

We do not sell your personal information. We may share your information with:

• Service providers: Third-party tools we use to deliver our service (e.g. SMS platforms, email providers, CRM software) under strict confidentiality agreements.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel, we will retain your data for up to 12 months for record-keeping purposes, after which it will be securely deleted upon request.

As a Canadian resident, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for certain uses of your information
• Request deletion of your personal information (subject to legal obligations)

To exercise any of these rights, contact us at the information below.

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

Our website may contain links to third-party sites such as Google. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.